Privacy Policy
[DRAFT] Have this policy reviewed by a professional before launch.
1. Information we collect
Name, email, overseas shipping addresses, phone number, order/package/payment history, social-login identifiers, and technical data such as access logs. Card numbers are handled by Stripe and never stored on our servers.
2. How we use it
To provide the Services (package matching, international shipping, customs documents, payments and refunds), verify identity, contact you about transactions, prevent fraud, comply with law, and improve the Services.
3. Sharing
We share information only with carriers and customs brokers for delivery, with our payment processor (Stripe), with service providers under contract (email, cloud infrastructure), or where required by law.
4. International transfer & security
Your information may be processed outside Japan (e.g. Stripe, cloud providers). We apply appropriate safeguards including encryption in transit, access control and audit logging.
5. Your rights & contact
You may request access, correction, or deletion of your data. Contact: [replace with support email]. Transaction records required by law are retained for the statutory period after account deletion. We use cookies/local storage to keep you signed in.